Coronavirus Update for April 3: Support for Remote Work

Dear Western Community,

The Spring 2020 Remote Work Guide has resources to support Western Employees and Supervisors who are working remotely. Find information on:

  • Managing and Leading Remotely
  • Productivity Strategies
  • Teamwork and Communication
  • Self-Care, Ergonomics and Wellness
  • Learning and Professional Development
  • Technology and Tools


New Message from Student Employment 

Student Employment has updated information for Student Employees and their Supervisors; see this update here.

Medical Flexible Spending Arrangement (FSA)/Dependent Care Assistance Program (DCAP) Update

As a result of the COVID-19 pandemic, the Health Care Authority has extended the 2019 claim submission deadlines. Employees enrolled in a Medical FSA or DCAP in 2019 and have an unclaimed balance left, will receive direct communication from Navia about the extension.

2019 Medical FSA and DCAP

The deadline to submit claims for the 2019 plan year has been extended to May 15, 2020.

Medical FSA – Employees must have incurred eligible expenses by March 15, 2020 (the grace period). Navia Benefit Solutions must receive employee claims no later than May 15, 2020.

DCAP – Employees must have incurred eligible expenses by December 31, 2019 (there is no grace period for DCAP). Navia Benefit Solutions must receive employee claims no later May 15, 2020.

Claims submission:

Employees may submit claims and supporting documentation by: · Logging into their Navia Benefit Solutions account:

  • Email:
  • Mail: Navia Benefit Solution, PO Box 53250. Bellevue, WA 98015-3250
  • Fax: 1-425-451-7002 or toll free 1-866-535-9227 The 2019 PEBB FSA and DCAP Claim Form is available on the Navia Benefit Solutions website.

HCA is evaluating options to potentially allow changes in FSA and DCAP for the current 2020 plan year.

Human Resources will continue to provide 24/7 service. Don’t hesitate to reach out to us at 360-650-3774 or at any time with questions.


Employee/Labor Relations consultants: 

  • Kelsie Swanson (BFA, URM) at x4065 
  • Megan Galley (ESS, UA) at x2615 
  • Gretchen Lucas (AA) at x2513

Faculty Relations consultant:

  • Austin Cooper at x3915

During this time, you may be faced with delays in Human Resource services. We appreciate your patience!

Chyerl Wolfe-Lee

Assistant Vice President for Human Resources


The Incident Command System team at Western has established three goals for all of our preparation and response to COVID-19:  to protect life safety and minimize the spread of the coronavirus illness, to maintain – as much as possible – the continuity of Western’s operations, and to communicate with our communities as fully as possible.

Western's coronavirus information website features Frequently Asked Questions; has links to campus, regional and national resources; an archive of campus messaging and media stories about coronavirus; a new toll-free campus coronavirus information line, and more. The site is a living document, and will get frequent updates as the coronavirus situation evolves.


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Friday, April 3, 2020 - 1:08pm