Campus feedback sought on use of information technology

Western Today staff

Information Technology Services at Western Washington University is looking for feedback from the campus community on the use of information technology.

On Feb. 13, ITS released the TechQual survey, asking that all faculty and staff respond to the survey by March 2. Similar to the LibQual survey given by the Western Libraries last year, the survey asks the campus community to rate their minimum, desired and perceived expectations across twelve important areas of information technology use. The final survey scores will describe for the university an Adequacy Gap (the gap in the average ratings between minimum expectations and perceived expectations) and a Superiority Gap (the gap in the average ratings between the desired expectations and perceived expectations) for each of the twelve areas of study.

Campus input is important to the survey, the results of which will help ITS prioritize resources for future projects.

All faculty and staff should have received an invitation to participate via email on Feb. 13. Please respond to the survey by March 2, 2012.

More information about the survey can be found at

Tuesday, February 14, 2012 - 10:47am