ATUS issues e-mail phishing warning

Western Today staff

December 2, 2010

The folks in Academic Technology and User Services at Western Washington University have been seeing a lot of suspicious e-mail messages lately. To that end, they sent out a warning via e-mail this morning containing a few things to watch out for:

ISSUE:

We have noticed an increase in "phishing" and malware messages, and some of these messages may reach your Inbox. Recent messages include the famous "webmail upgrade" message asking for your login name and password. We have also seen bogus "upgrade" notices where the message informs you of an upgrade to a common program (Adobe or Skype) and has a link for you to click for the upgrade.

RESOLUTION:

If you have responded to any of these types of messages, please contact the ATUS Help Desk for assistance in changing your password and removing potential malware from your computer.

ADDITIONAL INFORMATION:

Phishing and malware messages usually contain a link. If you look at the link address, it is being directed to an address not typically used by companies for upgrades. It is always better to check for upgrade from the application itself (usually in the "Tools" or "Help" menu). Remember, we will NEVER ask you for your password.

RECENT PHISHING EXAMPLE:

ADOBE PDF READER SOFTWARE UPGRADE NOTIFICATION

This is to remind that a new version of Adobe Acrobat Reader with enhanced features for viewing, creating, editing, printing and internet-sharing PDF documents has been released.

To upgrade your application:

+ Go to (web link omitted)
+ Get your options, download and upgrade.

Thanks and best regards,
John Watt
Adobe Acrobat Reader Support